It is not IT, but well worth digesting: Daniel Gilbert, Harvard professor, reasoned "He who cast the first stone probably didn't" - and gives some pretty good examples of (mismatched) action and reaction. (free registration required, unless you already have an NYT account)
His conclusion: "Until we learn to stop trusting everything
our brains tell us about others — and to start trusting others themselves — there will continue to be tears".
Pretty fundamental stuff!
Full article appeared in NY-Times, came to me via Peter Hruschka and Tom DeMarco from Atlantic Systems Guild - thanx, guys.
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